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Data Processing Terms 

These terms apply to any agreement entered into by Connect Software Solutions Limited that specify the  Connect Data Processing Terms shall apply with effect from 25th May 2018. These terms will apply unless  new terms are in place at the date of the agreement 

The terms shall be deemed to be agreed by the parties by virtue of their entry into the  agreement referring to them.  

Data Processing Terms 

1.1 The protection and lawful use of Personal Data is of paramount importance to Connect and the  Client and both parties will ensure that any Personal Data they hold is secure and managed in  accordance with all legal obligations. Connect take the management of data very seriously and  look to ensure that all of its clients and suppliers do. This clause reflects Connect’s contractual  commitment which is part of its overall data protection processes. 

1.2 Both parties agree to perform obligations under the agreement between the parties whilst adhering  to the requirements of the Data Protection Legislation. Both parties agree to comply with all aspects  of the Data Protection Legislation and that in the event that any provision of the agreement would  contradict the Data Protection Legislation it will be treated as being subject to the Data Protection  Legislation. 

1.3 For any data provided to Connect for which a Client is and will remain the Data Controller, Connect  will  

  • solely process the Personal Data for the provision of the services under the agreement  and in compliance with the Clients written instructions; 
  • notify the Client promptly if Connect becomes aware that any instructions of the Client  relating to the processing of Personal Data are unlawful; 
  • notify the Client of any request by a data subject to exercise a right under the Data  Protection Legislation relation to the Client’s data; 
  • ensure that any persons (including sub-processors) used by Connect to process the  Client’s data are subject to legally binding obligations of confidentiality in relation to the  Personal Data; 
  • be authorised to engage a sub-contractor to carry out any processing of Personal Data  provided that such sub-contractor shall meet all obligations of Connect; 
  • to use Personal Data solely in accordance with the basis for lawful processing which  applies to that data; 
  • take appropriate technical and organisational measures against unauthorised or  unlawful processing of Personal Data and against accidental loss or destruction of, or  damage to, Personal Data taking into account the harm that might result from such  unauthorised or unlawful processing, loss, destruction or damage and the nature of the  Personal Data to be protected;  
  • taking into account the nature of the data processing activities undertaken provide  reasonable assistance and co-operation (including without limitation putting in place  appropriate technical and organisations measures) to enable the Client to fulfil its  obligations to respond to requests from individuals exercising their rights under the Data  Protection Legislation;
  • assist the Client in ensuring compliance with its obligations under the Data Protection  Legislation; and 
  • make available to the Client all information necessary to demonstrate compliance by  Connect and/or the Client with the Data Protection Legislation and allow for and  contribute to audits, including inspections, conducted by or on behalf of the Client or  by the Information Commissioners Office pursuant to Article 58(1) of the GDPR. 

1.5 Data provided to a third party service provider will be provided under a processor agreement where  they will be a sub-Data Processor. They are obliged to comply with the provisions of the Data  Protection Legislation in relation to the data they hold in all cases. 

1.6 The Personal Data will be as specified in the Schedule below. 


Personal Data Scope (GDPR Article 28)

Subject matter of processing  The processing required for the provision of nursery support  services and additional services to parents
Duration of processing  For the term of the agreement with the Client
Nature of processing  Processing is carried out to store data and use it for the purposes  specified in the use of the software supplied by Connect
Purpose of processing  The administration of the Client’s nursery business
Type of personal Data  Child Data 



Medical Details 



Special Education Needs 

Digital media (Images/Video) featuring the  child individually or as part of a group 

References to the child in Comments on  

observations, assessments, or event notes 

Contact Details of Parents/Guardians/Doctors Name  


Contact Details 

Staff Details 



Contact Details including emergency contact


Categories of data subjects  Children, parents, guardians and employees of the Client